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Warranty & guarantee
What the manufacturer guarantee covers, in plain language.
Last updated 20 August 2026
Reusable instruments carry a minimum two-year manufacturing guarantee on material and workmanship. Some suppliers extend it — the listing states the exact term, and the longer terms are what that workshop is willing to stand behind.
Covered
- Material defects
- Pitting, cracking or corrosion under normal use and correct reprocessing.
- Workmanship
- Mis-aligned jaws, loose box-joints, blade edges not set to spec.
- Mechanisms
- Ratchets, hinges and locks failing under normal use.
- Finish
- Flaking plating or coating not caused by abrasive cleaning.
Not covered
- Normal wear
- Edge dulling, patina, gradual loss of spring over long service.
- Incorrect reprocessing
- Damage from wrong cleaning agents or over-temperature autoclaving.
- Single-use items
- Sterile consumables are not covered beyond lot conformance.
- Misuse
- Using an instrument outside its intended procedure.